Bowlero Corp

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SUMMARY: The Online Customer Service Representative will be responsible for responding to customer inquiries regarding our online booking tool. This will be a key position in the company as we build our eCommerce presence from the ground-up and provide the same best-in-class service and execution that we do in all of our venues throughout the country.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following: - Communicate with online booking customers and potential customers via email and phone (and in the future, online chat) - Help customers navigate our websites and book events online - Resolve product/service problems by - Clarifying the customer's complaint - Determining the cause of the problem - Selecting and explaining the best solution to solve the problem - Expediting correction or adjustment - Following up to ensure resolution - Conduct regular quality assurance reviews of our websites to ensure the accuracy of the online booking tool - Bowlero Corporation will provide the Online Customer Service Representative with sales coaching and development which will not only enhance their ability to provide exemplary service and product solutions to our customers through up-selling package add-ons and upgrades, but also enhances the online customer service representative’s career - Other customer service duties may be assigned as   SUPERVISORY RESPONSIBILITIES: N/A   QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.   EDUCATION AND/OR EXPERIENCE: - High School Diploma required; 2-4 year college degree preferred - Minimum of one (1) year customer service experience in a call center, hospitality/restaurant or corporate setting; or equivalent combination of education and experience required - Demonstrate self-motivation, a positive attitude, and have the ability to work well on a team - Possess strong listening, written and verbal communication skills; receptive to coaching and feedback, and have the desire to meet/exceed goals and solve problems while working in a fast paced environmen - Intermediate computer skills including the ability to navigate multiple windows and online web applications and utilize search tools to find information - Must be familiar with Microsoft Outlook   WORK ENVIRONMENT /PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time.
Location : Name
Online Sales District
Job Title:  Director, Digital Marketing Reports To: Vice President, Marketing FLSA Status: Exempt   SUMMARY: The Director of Digital Marketing leads the development of digital marketing programs designed to increase traffic and revenue at the company’s bowling centers.  This position coordinates the joint efforts of IT, Marketing and Operations to ensure effective execution of the company’s digital marketing objectives and strategies. The Direction of Digital Marketing oversees all online marketing, including web site content, email marketing, social media, search engine marketing and optimization, as well as emerging digital media and products.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  Primary duties and responsibilities include, but are not limited to the following: - Develop, implement and manage all aspects of the Company’s digital marketing strategy, with a focus on paid customer acquisition and retention - Directs the marketing strategies and plans for digital to achieve the strategic and operational business goals and targeted financial and content quality results. Develops and oversees the implementation of processes, and policies that have significant impact upon the organization. - Generate qualified traffic and acquire customers across owned and paid online marketing channels, including email, SEM, display, retargeting, affiliate and social media networks - Accountable for delivering against key metrics, including financial goals outlined for digital marketing. Develops budget for marketing plans and is accountable for delivering against business goals/objectives. - Foster a culture of continuous optimization by developing and implementing a strong framework for fast, recurring and iterative testing. - Act as point person for identifying and managing third party resources such as vendors and agencies as well as serve as the user experience expert for in-center digital product executions - Partner with Ecommerce to manage the user experience the online booking website including site navigation and content development, transaction processing and promotion management. - Manage and mentor a team of 6-8 experienced marketing professionals to help meet growth objectives and move the team to the next level. - Perform deep analysis across channels. Communicate strategies and results to senior management on a consistent basis - Other duties may be assigned.   SUPERVISORY RESPONSIBILITIES:  Yes   QUALIFICATIONS:  Strong communication and facilitation skills with experience in managing team members to achieve results.  Proven ability in creative problem solving and strong interpersonal and organization skills.  Experience in digital marketing solutions and related advertising/promotional strategies.   EDUCATION AND/OR EXPERIENCE:  - 8+ years of experience in digital, mobile and social marketing with demonstrated success in achieving growth, acquisition and retention targets, and establishing a data-centered marketing approach - BA/BS degree in Marketing, Economics, and/or Business with marketing emphasis required. MBA with marketing emphasis preferred - Strong background in using online tools to launch and manage marketing campaigns  across platforms. - Experience in tracking, analytics, measurement and using various types of data analysis, business intelligence, and query tools. - Setting and managing a marketing budget. - Working with brand creative, agencies and other key functional groups including IT - A/B testing across the marketing spectrum. WORK ENVIRONMENT/PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time.  
Location : Name
Remote
SUMMARY: The Email Production Coordinator is responsible for managing the execution of email campaigns from setup, segmentation, and testing to deployment and post-campaign reporting of email marketing across our brands: AMF, Bowlero, and the Professional Bowlers Association (PBA). This candidate should have experience in email production using ESP/marketing automation tools, understand email performance metrics and have experience developing basic reports. Preference will be given to candidates with a strong understanding of marketing principles and best practices. The ideal candidate will have excellent attention-to-detail and strong time management skills, as well as strong organizational and communication skills. Culturally, we are looking for someone with a “can-do” attitude who is willing to take initiative and excited to support the marketing team in a fast-paced, growing company.   This role would be ideal for an entry-level marketer looking for an opportunity to apply their working knowledge of email marketing and learn the ins- and outs- of customer relationship management, customer data, and integration technology.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:   Email Marketing: - Production-based building, testing and deploying email campaigns, verifying copy, layout, links, and dynamic content as well as assessing and addressing any spam risks. - Conduct quality assurance reviews and delivery testing to ensure the accuracy of email deployments, as well as monitor the campaign post-deployment to validate completion. - Troubleshoot technical issues and consult with IT or vendor technical support to implement solutions. Manage relationships with marketing automation and deliverability vendors. - Analyze email program performance metrics in terms of reporting; provide recommendations to improve campaign effectiveness. - Identifysystemsoptimizationsto drive efficiencies and enable the execution of strategic business - Collaboratewithinternalteamstocreateandoptimizenational and local   QUALIFICATIONS: The Email Production Coordinator must have a highly developed sense of knowledge with different ESPs, customer service, and interpersonal skills, including high integrity, respect for all individuals (customers, vendors, and employees), solid communication/writing skills, strong critical and analytical thinking skills, and appreciation of diversity (thought, ethnic, gender, etc.).   ADDITIONAL REQUIREMENTS: - 1-3 years email marketing experience. - Experience building and deploying email campaigns using ESP/marketing automation tools is strongly preferred (Emarsys, Marketo, Eloqua, Salesforce / Exact Target, Epsilon, Cheetah Digital). - Working knowledge of best practices for email creative, segmentation, dynamic content, testing methodologies, deliverability and CAN-SPAM regulations. - Manage and remediate all customer service requests related to email and help identify program issues - Intermediate knowledge in HTML, CSS; SQL knowledge preferred, but not required - Strong knowledge of Excel, working knowledge of data manipulation and analytic skills. - Ability to analyze and report on technical issues. - Strong interest in email marketing, including curiosity about latest industry trends, technology and changes. - Strong communication skills, both written and oral.   COMPANY BACKGROUND: - Bowlero Corporation – the leader in bowling entertainment – is comprised of multiple brands: - AMF, amf.com, the largest mass-market bowling brand in the world - Bowlmor Lanes, bowlmor.com, the founders and innovators of upscale bowling - Bowlero, bowlero.com, a new concept in sports/dining, heralding a new era in social entertainment
Location : Name
Remote
Pay Range
55000-65000
About the Role The ERP JDE Business & Systems Analyst is responsible for supporting key Business Applications like JDE EnterpriseOne, Workforce, Sales Audit, Business Objects (Crystal Report) etc..  This includes requirement gathering, functional design, report writing, day-to-day user support, troubleshooting and driving the adoption of best practices across the Enterprise.   Essential Duties & Responsibilities   Primary duties and responsibilities include, but are not limited to the following: - Implement enterprise IT applications, define and map business processes, perform system configuration and understand integration between various applications. - Identify opportunities for improvements to system functionality and/or business processes including design and recommendation of changes. - Create requirement documents and functional designs for enhancement projects - Create and document test plans, scripts and scenarios, end-user guides, training materials, and solution documents. - Develop new reports, maintain and support existing reports using Crystal and other reporting tools. - Provide day-to-day support for both custom and existing JDE applications in Financials, HR, Payroll and Procurement areas. - Provide functional support for ancillary Enterprise applications (including Sales Audit, Workforce, Business Objects, ETL) - Analyze data and research issues through use of SQL and other query tools. - Foster ongoing learning with user community. - Work with ERP developer and business user to perform unit and UAT testing. - Other duties maybe assigned.   Your Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Must Have: - Extensive experience in optimizing and/or supporting JDE EnterpriseOne ERP System. - Worked as a Subject Matter Expert or Business Analyst in one or more of the following business functional areas: Financials, HR, Payroll, and Procurement. - Experience in gathering business requirements, writing functional design documents and developing test plans. - Played main BA role in JDE new system or new functional module implementations project. - Experience in design 3rd party interface in and out of JDE EnterpriseOne system. - Knowledge of basic relational database and data modeling concepts. - Ability to interact with business users, understand business processes, and engineer solutions to various business requirements.   Nice to Have: - Programing and scripting experience - Knowledge of advanced report development methodologies using Crystal Reports or similar tools. - ETL tools experience - User training and writing training manual Experience & Education Requirements:   Must Have: - 7 years of ERP experience - Bachelor’s degree in Finance, Accounting, Business, Computer Science, or equivalent work experience - Subject Matter Expert or Business Analyst in one or more of the following business functional areas: Financials, HR, Payroll, and Procurement - Extensive experience implementing, optimizing and/or supporting ERP applications - Experience in developing reporting solutions similar toolset to Crystal Reports. Working knowledge of database concepts and ERP file structures. Nice to Have: - 10 years of ERP experience - Extensive experience implementing, optimizing and/or supporting JDE EnterpriseOne ERP applications, Experience in developing reporting solutions using Crystal Reports.      WORK ENVIRONMENT/PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time. SUPERVISORY RESPONSIBILITIES:  N/A
Location : Name
Remote
About the Role The ERP Systems Analyst is responsible for supporting key Business Applications (JDE, Sales Audit, Business Objects).  This includes implementing new projects, day-to-day functional support and troubleshooting, and driving the adoption of best practices across the Enterprise.   Essential Duties & Responsibilities   Primary duties and responsibilities include, but are not limited to the following: - Implement enterprise IT applications, define and map business processes, perform system configuration and understand integration between various applications. - Identify opportunities for improvements to system functionality and/or business processes including design and recommendation of changes. - Create and document test plans, scripts and scenarios, end-user guides, training materials, and solution documents. - Provide day-to-day support for both custom and existing JDE applications with focus on Financial applications. - Provide functional support for ancillary Enterprise applications (including Sales Audit, Business Objects, ETL) - Analyze data and research issues through use of SQL and other query tools. - Foster ongoing learning with user community - Ability to work extended workdays to support business needs. - Other duties maybe assigned.   Experience & Education Requirements:   Must Have: - 5 years of total experience. Bachelor’s degree in Finance, Accounting, Computer Science, or equivalent work experience.  - Extensive experience implementing, optimizing and/or supporting ERP applications (JDE preferred) particularly for Financial Management modules (AP, GL, Fixed Assets). - Experience developing reporting solutions using Crystal Reports or similar toolset. - Working knowledge of database concepts and ERP file structures Nice to Have: - 8 years of total ERP experience - Experience working with JDE applications with focus on Financial applications. - Extensive experience implementing, optimizing and/or supporting JDE EnterpriseOne ERP applications, Experience in developing reporting solutions using Crystal Reports.  - Workforce experience - SQL experience  - Report writing     WORK ENVIRONMENT/PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time. SUPERVISORY RESPONSIBILITIES:  N/A
Location : Name
Remote
Location: Remote    About the Role The Human Resources Manager is responsible for establishing and managing all human resources functions related to staffing, employee relations, employee activities, programs and policies.   Essential Duties & Responsibilities   Primary duties and responsibilities include, but are not limited to the following: - Acts as a consultant/advisor for managers and employees regarding employee relations and performance issues through one on one, small group and/or department meetings. Manages the discipline process. - Consults with and assists departments in filling open positions. Partners with Recruitment Manager to interview applicants, proactively search recruitment web sites, conduct background investigations, schedule pre-employment drug screens and work with the Compensation team to formulate employment offers.  - Responds to employee inquiries regarding policies, procedures and programs. Promotes understanding and compliance by all employees.  - Manages the performance evaluation program to ensure effectiveness, compliance and equity within the organization. - Develops and implements management training in the areas of interviewing, hiring, terminations, promotions, performance reviews, safety and harassment. Responds to specific requests for training from management. - Conducts exit interviews to determine causes of turnover. Completes investigations of employee relations complaints and violations; including accurate reporting and follow-up with employees involved.  - Ensures compliance with federal and state laws governing various aspects of human resources including staffing, employee relations and enforcement of policies and procedures. - Manages EEOC cases, conducts investigations and responds to agencies. - Ability to work extended workdays, weekends and holidays, as well as, travel as needed to support business needs. - Other duties may be assigned.     Your Skills - A highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, peers and employees), solid communication skills, strong critical and analytical thinking skills, and appreciation of diversity (thought, ethnic, gender, etc.). -   - Must be strong team players and people developers, possess a high level of profit and loss capability, and sales and marketing skills and abilities.   Experience & Education Requirements:   Must Have: - Bachelors degree or equivalent - 3 years human resources experience Nice to Have: - 5 years human resources experience - Prior recruiting and labor relations experience     WORK ENVIRONMENT/PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time. SUPERVISORY RESPONSIBILITIES:  N/A    
Location : Name
Remote
About the Role The Information Security Analyst is responsible for information security policy development and maintenance, design of security policy education, training, and awareness activities, monitoring compliance with Bowlero Corp IT security policy and applicable law, and coordinating investigation and reporting of security incidents.  The Information Security Analyst will work with the Network, Systems, and Security teams to perform network penetration tests, application vulnerability assessment scans, and risk assessment reviews.   Essential Duties & Responsibilities   Primary duties and responsibilities include, but are not limited to the following:   Information Security Monitoring and Auditing: (50 %) - Monitor and advise on information security issues related to the systems and workflow at Bowlero Corp to ensure the internal security controls are appropriate and operating as intended. - Monitor current reports of computer viruses to determine when to update virus protection systems. - Monitor use of data files and regulate access to safeguard information in computer files. - Conduct company-wide data classification assessment and security audits and manage remediation plans. - Perform risk assessments and execute tests of data processing system to ensure functioning of data processing activities and security measures. - Perform internal and external vulnerability scans and penetration tests as well as coordinating through vendors and remediate discovered vulnerabilities. - Administer phishing tests, analyze data, and coordinate security training based on results - Review and test firewall configurations, data transport and encryption configurations, and other security configurations to identify required configuration changes.   Information Security Program Management: (30 %) - Conduct security research in keeping abreast of latest security issues. - Develop and publish Information Security and Cyber Security policies, procedures, standards, and guidelines based on knowledge of best practices and compliance requirements. - Develop plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs. - Coordinate implementation of computer system plan with internal personnel and outside vendors. - Coordinate and execute IT security projects for the company. - Modify computer security files to incorporate new software, correct errors, or change individual access status. - Train users and promote security awareness to ensure system security and to improve server and network efficiency. - Confer with users to discuss issues such as computer data access needs, security violations, and programming changes.     Information Security Incident Management: (10 %) - Establish, document, and maintain standards and procedures for information security incident response. - Coordinate response to information security incidents. - Review violations of computer security procedures and discuss procedures with violators.   Other duties may be assigned: (10%)   Your Skills   Experience should include security policy development, security education, network penetration testing, application vulnerability assessments, risk analysis, Splunk queries, and compliance testing.  Working Linux skillset highly preferred.   The Information Security Analyst possess excellent communication (oral, written, presentation) and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), strong critical and analytical thinking and problem solving skills, and appreciation of diversity (thought, ethnic, gender, etc.).   The Information Security Analyst must be a strong team player and people developer, possess a high level of profit and loss capability, and sales and marketing skills and abilities.     Experience & Education Requirements:   Must Have: - BA or BS in Computer Science, Programming, Engineering, or related field - 3+ years of progressive experience in computing and information security, including experience with internet technology and security issues Nice to Have: - Experience with PCI/SOX/HIPPA/FIPS or other information security standards - CISSP or CISM certification preferred    * This position requires some weekend and evening assignments as well as availability during off-hours for participation in scheduled and unscheduled activities.   WORK ENVIRONMENT/PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time. SUPERVISORY RESPONSIBILITIES:  N/A
Location : Name
Remote
SUMMARY:  The QA Automation Engineer is responsible in the quality assurance of software development and deployment with emphasis on development and implementation of test automation for Bowlero Corporation.  This includes defining and driving innovative automated testing strategies and toolsets into our overall development processes that support and enhance the current quality assurance processes.   ESSENTIAL DUTIES AND RESPONSIBILITIES:   This position is in the Application Development team. The primary duties and responsibilities include, but are not limited to the following. - Design, develop and support frameworks for the test infrastructure and provide automation expertise to the CRM Development team (60%): - Build and maintain the test automation framework. - Works with subject matter experts to determine appropriate test cases to implement with automated testing. - Works with technical team to determine optimal technical approach to automating components of the system. - Support manual QA testing efforts in conversion of manual test cases into automated test cases. - Work effectively and collaboratively within the scrum team and with other members on the product team. - Perform manual project testing (25%): - Perform application testing in coordination with developers and QA staff. - Develop test plans, scripts and scenarios for use by end-users for user acceptance testing. - Provide end-user support (10%): - Develop end-user guides, how-to instructions, training materials, and solution documents. - Provide training to end-users on delivered and supported solutions. - Provide day to day support for custom Microsoft Dynamics CRM and .NET application, performing problem and data analysis as needed to identify and resolve issues. - Identify bugs, analyze conditions under which they occur, and document steps to reproduce them. - Other duties may be assigned (5%) SUPERVISORY RESPONSIBILITIES:  N/A   QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Understanding of the role of automated testing framework within a software development organization. - Solid understanding of Automation Framework principles and of Quality Assurance methodologies. - Adaptable person who can deal with rapidly changing requirements of a dynamic organization. - Strong oral and written communication. - Strong organizational skills. - Ability to troubleshoot technical issues and identify root causes or conditions. - Strong leadership, collaboration, communication and team engagement skills. - Self-motivated, independent and proactive with strong analytical and conceptual skills. - Dev-Ops Experience a plus   EDUCATION AND/OR EXPERIENCE:   - Bachelor’s degree in Business, Computer Science, or equivalent work experience. - 4+ years of experience with hands-on coding and development of software automation testing. - 3+ years of experience with formal test methods and quality assurance. - Experience utilizing Agile/Scrum development frameworks. - Experience with automated testing tools like TFS Coded UI Tests preferred. - Experience with SQL preferred. - Experience with tools like Python, Selenium, Jenkins and various other tools to enable automated testing. - Experience developing in C# or Java preferred.   WORK ENVIRONMENT/PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time.  
Location : Name
Remote
Job Title:  Securities & M&A Counsel Reports To:  Chief Legal Officer FLSA Status:  Exempt Location:  Permanent Remote/Home Based - Travel to NYC Corporate Office 20-40%  Industries Preferred: Hospitality, Retail, Real Estate     SUMMARY: The Corporate & Securities Counsel will lead the Company’s public company reporting responsibilities for the legal department and play a key role in M&A and other strategic commercial transactions. - The successful candidate will have proven first-chair experience (i) advising on securities law and public company reporting; and (ii) drafting and negotiating complex corporate and commercial agreements. ESSENTIAL DUTIES AND RESPONSIBILITIES:     Prepare, review and advise on securities filings, including proxy statements, Section 16 filings, and Forms 10-Q, 10-K, 8-K, and other documentation required by SEC and NYSE rules and regulations; - Interpret and advise on all aspects of securities laws and regulations including Securities Act of 1933, Securities Exchange Act of 1934 and Regulation FD; - Draft and negotiate critical corporate and commercial agreements (M&A, real estate, procurement, IT, IP, corporate governance); - Counsel and provide overall deal support for strategic transactions across M&A, real estate, corporate, commercial and technology, including managing due diligence process and maintaining data room. Draft and maintain closing checklists.  Draft, review and negotiate NDAs, LOIs, asset purchase agreements and other transaction-related documentation; - Advise on and administer policies and procedures relating to securities law compliance and disclosure and other public company compliance matters; - Brainstorm with legal team on “out of the box” solutions to difficult problems and be a creative “thought leader” on strategic initiatives; - Support Board of Director and committee meetings, including by drafting resolutions, creating meeting materials, staying current on key corporate governance issues and providing general corporate governance advice; - Collaborate with stakeholders from various departments, including finance, tax, real estate, marketing, corporate communications, investor relations, procurement, and IT; and - Strategically collaborate with and manage external counsel.   QUALIFICATIONS: To perform this job successfully, the employee must be able to work independently and take first-chair responsibility for (i) public company reporting and compliance and (2) negotiating and drafting complex agreements. The employee must also be a self-motivated professional with a strong work ethic and top-notch analytical and project skills.  The employee must demonstrate good business judgment and decision making abilities and be able to manage and multi-task projects in a fast-paced and high-pressure environment.  The employee must be able to maintain a high level of confidentiality, discretion and professionalism.  The employee must be an effective communicator with strong interpersonal skills and have a practical mindset.   EDUCATION AND/OR EXPERIENCE:  J.D. with strong academic credentials required. Minimum 8 years of related experience in a reputable law firm.  Relevant in-house legal department experience also preferred.  Strong background in securities laws and public company compliance, mergers and acquisitions and corporate governance.  Experience in real estate and technology transactions would be a plus.    COMPUTER SKILLS:  Strong knowledge of Microsoft Word, Excel and Outlook.  Experience with PowerPoint.       
Location : Name
Remote
Job Title: Construction Project Manager Remote/Home Based outside of traveling   SUMMARY: The Construction Project Manager is responsible for overseeing day to day construction activities, project planning, scheduling, resource allocation, compliance and quality standards. Additionally, the project manager responsibilities will span a broad spectrum including working with design and operations teams to ensure Bowlero Corp’s goals for design and budget are being met.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  Primary duties and responsibilities include, but are not limited to the following: - Oversee all phases of the construction project timeline including budgeting, preliminary site inspections, code analysis, conceptual plan development through construction documentation, permitting, and the competitive bidding process. - Ability to generate conceptual budgets without full drawings sets based on site walks with design and operations teams and to put together comprehensive project budgets to a high level of detail. - Perform site visits and monitor progress of construction activities on a regular basis and hold regular status meetings with all sub-teams. - Develop and deliver progress reports, recovery plans, and other required documentation related to specific projects. - Review change orders, RFI’s, Pay Aps etc. and manage these costs within the expected project budget. - Build, develop and grow any business relationships vital to the success of the project. - Act as a liaison between the company and external contacts, landlords, vendors, municipalities, etc. - Coordinate Owner provided Equipment & Material orders and schedules. - Oversee the punch list process and manage the entire closeout process to a timely completion. - Track project cost against budget. Knowledge of JD Edwards accounting a plus.   QUALIFICATIONS:  Ability to multi-task and prioritize; strong attention to detail and deadlines; proficient in Microsoft Office Suite; knowledge of budgeting and cost estimating; strong supervisory and team building skills; knowledge and understanding of OSHA regulations, ADA requirements, current building codes and contract documents; knowledge of commercial construction management particularly on large scale builds and remodels both in newer and older buildings with mixed use.   EDUCATION AND/OR EXPERIENCE: Four-year college degree in construction management, architecture, or engineering preferred. Strong preference for background in large scale commercial renovation or food and beverage related projects with a history of managing multiple projects at one time. Minimum of five years of supervisory experience in construction industry or equivalent combinations of education and experience required, with experience/knowledge of construction, design and management. Previous experience working as an owner’s representative preferred.   TRAVEL: This position involves regular travel with a home base near within 30-60 minutes of an international airports; travel estimated to be 50-70% (more or less depending on the scope and location of current projects). WORK ENVIRONMENT/PHYSICAL DEMANDS: General office environment where you will walk, bend, stand and sit for long periods of time.  Exposure to characteristic construction site dangers; must be able to traverse and inspect all areas of Jobsite in all types of weather, this may include walking, climbing (including ladders), reaching, bending, crawling or stretching.  Must be able to lift up to 50lbs.  Will require air travel.  Must be on call to address delays, emergencies, bad weather and other issues.    
Location : Name
The Valley
Location : City
LOS ANGELES
Location : State/Province (Full Name)
California
Location : Postal Code
90066
Job Title: Construction Project Manager Location: Greater California Area - Los Angeles or San Francisco Remote/Home Based outside of traveling   SUMMARY: The Construction Project Manager is responsible for overseeing day to day construction activities, project planning, scheduling, resource allocation, compliance and quality standards. Additionally, the project manager responsibilities will span a broad spectrum including working with design and operations teams to ensure Bowlero Corp’s goals for design and budget are being met.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  Primary duties and responsibilities include, but are not limited to the following: - Oversee all phases of the construction project timeline including budgeting, preliminary site inspections, code analysis, conceptual plan development through construction documentation, permitting, and the competitive bidding process. - Ability to generate conceptual budgets without full drawings sets based on site walks with design and operations teams and to put together comprehensive project budgets to a high level of detail. - Perform site visits and monitor progress of construction activities on a regular basis and hold regular status meetings with all sub-teams. - Develop and deliver progress reports, recovery plans, and other required documentation related to specific projects. - Review change orders, RFI’s, Pay Aps etc. and manage these costs within the expected project budget. - Build, develop and grow any business relationships vital to the success of the project. - Act as a liaison between the company and external contacts, landlords, vendors, municipalities, etc. - Coordinate Owner provided Equipment & Material orders and schedules. - Oversee the punch list process and manage the entire closeout process to a timely completion. - Track project cost against budget. Knowledge of JD Edwards accounting a plus.   QUALIFICATIONS:  Ability to multi-task and prioritize; strong attention to detail and deadlines; proficient in Microsoft Office Suite; knowledge of budgeting and cost estimating; strong supervisory and team building skills; knowledge and understanding of OSHA regulations, ADA requirements, current building codes and contract documents; knowledge of commercial construction management particularly on large scale builds and remodels both in newer and older buildings with mixed use.   EDUCATION AND/OR EXPERIENCE: Four-year college degree in construction management, architecture, or engineering preferred. Strong preference for background in large scale commercial renovation or food and beverage related projects with a history of managing multiple projects at one time. Minimum of five years of supervisory experience in construction industry or equivalent combinations of education and experience required, with experience/knowledge of construction, design and management. Previous experience working as an owner’s representative preferred.   TRAVEL: This position involves regular travel with a home base near the Los Angeles or San Francisco area airports; travel estimated to be 50% (more or less depending on the scope and location of current projects). WORK ENVIRONMENT/PHYSICAL DEMANDS: General office environment where you will walk, bend, stand and sit for long periods of time.  Exposure to characteristic construction site dangers; must be able to traverse and inspect all areas of Jobsite in all types of weather, this may include walking, climbing (including ladders), reaching, bending, crawling or stretching.  Must be able to lift up to 50lbs.  Will require air travel.  Must be on call to address delays, emergencies, bad weather and other issues.    
Location : Name
Gulf Coast District
Location : City
MURRIETA
Location : State/Province (Full Name)
California
Location : Postal Code
92562
The Role Event Sales Manager Who We Are Congratulations—you just discovered Bowlero Corp. We’re the largest owner and operator of bowling alleys on Earth and the minds behind such renowned brands as The AMF Bowling Co., Bowlmor Lanes, Bowlero, and now, Brunswick. We’re bringing the best in bowling, dining, and nightlife to millions across America and we need an ace Event Sales Manager to help us continue our phenomenal growth. What We Need As a Bowlero Corp Event Sales Manager, you not only sell the experience, you seek to improve upon it—consistently. What’s that mean? More than just turning inquiries into booked events (although that will be critical to your success). Besides working your phone (and your email) relentlessly to close inquiries, you’ll help refine and define the Bowlero Corp experience by conducting site visits, entertaining potential clients, and coordinating with our (stellar) Operations Team to ensure our guests’ events are executed with world-class precision. You’ll be more than a salesperson—you’ll be an experience-maker. Think you’re up for it? If so, read on… How You’ll Succeed - You respond to all inquiries, transforming those inquiries into booked events (this one’s a given, but we’re mentioning it anyway—it’s that important). - You bring the experience to life. How? By speaking with ease and authority on the features and benefits of Bowlmor AMF’s distinctive properties and event packages. - Monthly Sales Goals—in short, you meet them. (Better yet—you exceed them… wildly.) - You take direction well and know what it means both to lead and to be a solid supporting cast member for our Director of Sales (to whom you’ll report). - …Speaking of which, our Director of Sales—you’ll be ready/willing/able to assist him/her when it comes to preparing for trade shows, sales missions, and promotional events. - You’re hungry and “hands-on”—and with the Director of Sales, you seek out and identify opportunities for proactive account management. - You want to be more than a “closer”—and welcome the chance to work with your clients to plan, coordinate, and ensure that your booked events are world-class experiences—the kind that our guests expect and our company strives to provide. - You don’t stop when the party’s over; instead, you cultivate client relationships both while planning and well after (because repeat business can be powerfully lucrative). What You’ll Need to Bring to the Table - Experience—at least 3years in an Event Sales role - A bachelor’s degree (preferably in Marketing, Advertising, Communications, Hospitality) - Excellent verbal and written communication skills (to sell the experience, you have to be able to communicate it—effectively) - An ability to own and resolve problems (trouble-shooters—we’re looking for you) - “It’s in the details”—for you, it’s not just a phrase, it’s a way of being - Hospitality experience—great if you have it (not a deal-breaker if you don’t)
Location : Name
OC District
Location : City
SALES
Location : State/Province (Full Name)
California
Location : Postal Code
11111
SUMMARY: The Event Sales Representative will be located on property and is responsible for closing inquiries through phone calls, emails, conducting site visits and entertaining potential clients. Event Sales Representatives coordinate with the operations team to ensure quality event execution for our guests.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following. - Respond to all event inquiries and convert inquiries into booked events - Clearly communicate to prospective clients the features and benefits of the company’s properties and event packages - Consistently meet or exceed individual monthly sales goal - Work with clients to plan and coordinate details of events - Understand the unique needs of different types of events, such as corporate events, birthday parties and other social events - Create and manage all client data through our database in Delphi - Manage relationship with clients throughout the event planning process and beyond - Ensure successful event execution by our operations team - Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs. - Other duties may be assigned. SUPERVISORY RESPONSIBILITIES:  N/A QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE:Bachelor’s Degree or equivalent, preferably in Marketing, Advertising, Communication or Hospitality. Broad knowledge and experience in event planning and execution. Relevant experience or equivalent combination of education and experience is also acceptable. WORK ENVIRONMENT /PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time.
Location : Name
Bowlero Anaheim
Location : City
ANAHEIM
Location : State/Province (Full Name)
California
Location : Postal Code
92802
SUMMARY: The Event Sales Representative will be located on property and is responsible for closing inquiries through phone calls, emails, conducting site visits and entertaining potential clients. Event Sales Representatives coordinate with the operations team to ensure quality event execution for our guests.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following. - Respond to all event inquiries and convert inquiries into booked events - Clearly communicate to prospective clients the features and benefits of the company’s properties and event packages - Consistently meet or exceed individual monthly sales goal - Work with clients to plan and coordinate details of events - Understand the unique needs of different types of events, such as corporate events, birthday parties and other social events - Create and manage all client data through our database in Delphi - Manage relationship with clients throughout the event planning process and beyond - Ensure successful event execution by our operations team - Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs. - Other duties may be assigned. SUPERVISORY RESPONSIBILITIES:  N/A QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE:Bachelor’s Degree or equivalent, preferably in Marketing, Advertising, Communication or Hospitality. Broad knowledge and experience in event planning and execution. Relevant experience or equivalent combination of education and experience is also acceptable. WORK ENVIRONMENT /PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time.
Location : Name
LA District
Location : City
SALES
Location : State/Province (Full Name)
California
Location : Postal Code
11111
SUMMARY: The Event Sales Representative will be located on property and is responsible for closing inquiries through phone calls, emails, conducting site visits and entertaining potential clients. Event Sales Representatives coordinate with the operations team to ensure quality event execution for our guests.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following. - Respond to all event inquiries and convert inquiries into booked events - Clearly communicate to prospective clients the features and benefits of the company’s properties and event packages - Consistently meet or exceed individual monthly sales goal - Work with clients to plan and coordinate details of events - Understand the unique needs of different types of events, such as corporate events, birthday parties and other social events - Create and manage all client data through our database in Delphi - Manage relationship with clients throughout the event planning process and beyond - Ensure successful event execution by our operations team - Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs. - Other duties may be assigned. SUPERVISORY RESPONSIBILITIES:  N/A QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE:Bachelor’s Degree or equivalent, preferably in Marketing, Advertising, Communication or Hospitality. Broad knowledge and experience in event planning and execution. Relevant experience or equivalent combination of education and experience is also acceptable. WORK ENVIRONMENT /PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time.
Location : Name
OC District
Location : City
SALES
Location : State/Province (Full Name)
California
Location : Postal Code
11111
Job Title: Construction Project Manager Remote/Home Based outside of traveling   SUMMARY: The Construction Project Manager is responsible for overseeing day to day construction activities, project planning, scheduling, resource allocation, compliance and quality standards. Additionally, the project manager responsibilities will span a broad spectrum including working with design and operations teams to ensure Bowlero Corp’s goals for design and budget are being met.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  Primary duties and responsibilities include, but are not limited to the following: - Oversee all phases of the construction project timeline including budgeting, preliminary site inspections, code analysis, conceptual plan development through construction documentation, permitting, and the competitive bidding process. - Ability to generate conceptual budgets without full drawings sets based on site walks with design and operations teams and to put together comprehensive project budgets to a high level of detail. - Perform site visits and monitor progress of construction activities on a regular basis and hold regular status meetings with all sub-teams. - Develop and deliver progress reports, recovery plans, and other required documentation related to specific projects. - Review change orders, RFI’s, Pay Aps etc. and manage these costs within the expected project budget. - Build, develop and grow any business relationships vital to the success of the project. - Act as a liaison between the company and external contacts, landlords, vendors, municipalities, etc. - Coordinate Owner provided Equipment & Material orders and schedules. - Oversee the punch list process and manage the entire closeout process to a timely completion. - Track project cost against budget. Knowledge of JD Edwards accounting a plus.   QUALIFICATIONS:  Ability to multi-task and prioritize; strong attention to detail and deadlines; proficient in Microsoft Office Suite; knowledge of budgeting and cost estimating; strong supervisory and team building skills; knowledge and understanding of OSHA regulations, ADA requirements, current building codes and contract documents; knowledge of commercial construction management particularly on large scale builds and remodels both in newer and older buildings with mixed use.   EDUCATION AND/OR EXPERIENCE: Four-year college degree in construction management, architecture, or engineering preferred. Strong preference for background in large scale commercial renovation or food and beverage related projects with a history of managing multiple projects at one time. Minimum of five years of supervisory experience in construction industry or equivalent combinations of education and experience required, with experience/knowledge of construction, design and management. Previous experience working as an owner’s representative preferred.   TRAVEL: This position involves regular travel with a home base near within 30-60 minutes of an international airports; travel estimated to be 50-70% (more or less depending on the scope and location of current projects). WORK ENVIRONMENT/PHYSICAL DEMANDS: General office environment where you will walk, bend, stand and sit for long periods of time.  Exposure to characteristic construction site dangers; must be able to traverse and inspect all areas of Jobsite in all types of weather, this may include walking, climbing (including ladders), reaching, bending, crawling or stretching.  Must be able to lift up to 50lbs.  Will require air travel.  Must be on call to address delays, emergencies, bad weather and other issues.    
Location : Name
Bowlero Miami
Location : City
MIAMI
Location : State/Province (Full Name)
Florida
Location : Postal Code
33172
SUMMARY: The Event Sales Representative will be located remotely and is responsible for closing inquiries through phone calls, emails, conducting site visits and entertaining potential clients. Event Sales Representatives coordinate with the operations team to ensure quality event execution for our guests.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following. - Respond to all event inquiries and convert inquiries into booked events - Clearly communicate to prospective clients the features and benefits of the company’s properties and event packages - Consistently meet or exceed individual monthly sales goal - Work with clients to plan and coordinate details of events - Understand the unique needs of different types of events, such as corporate events, birthday parties and other social events - Create and manage all client data through our database in Delphi - Manage relationship with clients throughout the event planning process and beyond - Ensure successful event execution by our operations team - Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs. - Other duties may be assigned. SUPERVISORY RESPONSIBILITIES:  N/A QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND/OR EXPERIENCE:Bachelor’s Degree or equivalent, preferably in Marketing, Advertising, Communication or Hospitality. Broad knowledge and experience in event planning and execution. Relevant experience or equivalent combination of education and experience is also acceptable. WORK ENVIRONMENT /PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time.
Location : Name
Miami District
Location : City
SALES
Location : State/Province (Full Name)
Florida
Location : Postal Code
11111
SUMMARY: The Regional Food & Beverage Manager is responsible for communicating and upholding food and alcoholic beverage service standards in all bowling centers within the region they are assigned to. The Manager will help to develop strategic initiatives for the assigned region and manage initiatives through partnering with the RVP, DMs and GMs.   ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned in addition to the following: - Provides ongoing training support in the F&B area, with an emphasis on food safety, basic food handling and food preparation skills. Assures training compliance is within 95% for F&B personnel. - Develops food and alcoholic beverage programs to ensure that the quality standards, legal requirements, and sanitation regulations are met. - Takes budgeting, cost controls and profit performance into consideration when developing Food & Beverage programs. - Develops overall objectives and strategies within the assigned region and on a national chain level including the development and implementation of promotional food and alcoholic beverage related programs. - Assists in the development and facilitates the implementation of marketing and advertising strategies for Food & Beverage. - Updates and coordinates implementation of standard operating procedures including the Core Menu Manual and F&B Book. - Assists Regional Vice Presidents, District Managers, General Managers and the Operations Department with the inventory control system for food, alcoholic beverages, and operating supplies to minimize cost of sales. - Makes recommendations for snack bar, bar design, remodeling specifications, and equipment purchasing as well as capital expenditures. - Performs routine management tasks that are necessary for efficient operation of a national Food & Beverage program. - Travel up to 70% required   SUPERVISORY RESPONSIBILITIES: N/A   QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE: Bachelor’s or Culinary Arts degree from a reputable institution or ten years related experience or equivalent combination of education and experience. Must have extensive experience on training food and beverage programs. Must be computer literate and have the ability to utilize Microsoft Office and Outlook programs.   WORK ENVIRONMENT/PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time.  
Location : Name
Atlanta District
Location : City
ATLANTA
Location : State/Province (Full Name)
Georgia
Location : Postal Code
30341
SUMMARY:  The Recruiting and Onboarding Coordinator provides recruitment support to the General Managers within their Region.  Responsible for hourly candidate generation through sourcing and advertising open positions on recruitment sites, social media outlets, college websites and company website. Ensures correct posting verbiage is always used to represent the company brand. Regularly monitors and prioritizes openings throughout the Region.  Supports with in center execution of hourly group interviews and hiring events by scheduling interviews and following up with candidates whether selected or not.  Ensures a positive candidate experience. Assists with onboarding of candidates.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  Primary duties and responsibilities include, but are not limited to the following. - Based on current staffing vs. PARs develops a priority list to be reviewed / approved by the DM’s/Area Managers and/or RVP - Develops a strategic plan to generate hourly candidate flow into iCIMs (job postings, sourcing of job boards, college recruitment, etc.) - Schedules group interviews/hiring events for top priority locations and supports in next steps (candidate declines, additional interviews, offers, backgrounds, etc.) - Host on-site job fairs and new hire orientation - Provides weekly reporting on results from scheduled interviews/hiring events - Reviews resumes to evaluate candidates’ work history, education and training, job skills, compensation needs, and other qualifications required for posted job. - Assist Recruiting and Human Resources Managers as needed. - Ensure all hiring and recruitment processes are compliant with all local, state, and federal laws. - Additional duties may be assigned. - Local Travel up to 50%   SUPERVISORY RESPONSIBILITIES:  n/a   QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with attention to detail, possesses excellent customer service skills, both written and oral, and maintain confidentiality in all matters. EDUCATION AND/OR EXPERIENCE:High School Diploma or equivalent and two to three years of experience in HR experience. Candidate must have basic knowledge of Word, Excel and Access. Relevant experience or equivalent combination of education and experience is also acceptable.   WORK ENVIRONMENT /PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time.  
Location : Name
AMF Country Club Lanes
Location : City
BALTIMORE
Location : State/Province (Full Name)
Maryland
Location : Postal Code
21220
SUMMARY: The Director of Sales mentors a team of Group Event sellers and sets motivating sales goals to assist with the overall sales efforts for the assigned venue locations.   ESSENTIAL DUTIES AND RESPONSIBILITIES:  Primary duties and responsibilities include, but are not limited to the following. - Responsible for the total sales of assigned venue locations and uses sales knowledge to guide the team in order to hit established sales benchmarks. - Leads the sales efforts for the company’s outbound and inbound sales. Looks for opportunities in the local market. - Develops and grows relationships on all levels to develop and enhance sales. - Leads sales efforts by translating leadership into overall revenue from assigned market segments. - Supports the Regional Vice President of Sales on projects (sales missions, trade shows, and business development duties, etc.) - Ability to work extended workdays to support business needs. - Other duties may be assigned SUPERVISORY RESPONSIBILITIES:Event Sales Managers and Event Sales Representatives   QUALIFICATIONS: The Director of Sales possess a highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), solid communication skills, strong critical and analytical thinking skills, and appreciation of diversity (thought, ethnic, gender, etc.).   The Director of Sales must be strong team player and people developer, possess a high level of profit and loss capability, and sales and marketing skills and abilities.   EDUCATION AND/OR EXPERIENCE: - Sales Experience—at least 8–10 years’ worth (with a minimum of 2–5 years of sales leadership, preferably in the hospitality industry and experience in related vertical market segments) - A bachelor’s degree (or equivalent experience) - Proven leadership with a verifiable track record for exceeding revenue goals - Experience with multi-unit sales or call centers preferred - A record of sales success and team development - Proficiency in Word, PowerPoint, and Excel   WORK ENVIRONMENT /PHYSICAL DEMANDS: General office environment where you will walk, bend and stand for periods of time.
Location : Name
Minnesota District
Location : City
SALES
Location : State/Province (Full Name)
Minnesota
Location : Postal Code
11111