Location: Miami, FL - Hybrid

WHO WE ARE

Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.

We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence—performing our best to bring world-class entertainment to our guests.

WHAT WE LOOK FOR

Total rock stars. We’re on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.

We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that’s you?

WHAT TO EXPECT

We’re a billion-dollar company with the soul of a start-up, which means we’re a tight-knit team that moves quickly. Each day brings something new and unexpected—and this is where we thrive. We dream big and so should you. If you’re ready to collaborate, innovate, own your projects, and think outside the lanes, then it’s time for us to talk. 

Check Us Out!

Summary:The Chief Technology Officer will drive information technology and business applications at a strategic level across the organization. The CTO will partner with the other executive leaders to develop and implement the technology vision and strategy for Lucky Strike Entertainment. The CTO will be a big picture thinker who has a good understanding of emerging technologies and the ability to leverage appropriate solutions to improve operational efficiencies and/or enhance customer experience. The ideal individual will be a roll-up their sleeves leader that can balance a fast-paced environment with long-term planning. The CTO must currently reside or be willing to relocate to Miami or Ft. Lauderdale area. This role will require travel to Richmond, Virginia occasionally.  

Essential Duties and Responsibilities: 

Key responsibilities include, but are not limited to: 

Business Review 

• 360+ independent locations using PAR Technology POS and Microsoft Dynamics transaction CRM 

• JDE ERP 

• Internal IT department of 70 and Skunkworks IT department of 20

• 13,000+ employees 

Management and Leadership 

• Responsible for the hiring, training, development, and supervision of staff 

• Provides training, guidance, and direction to staff to ensure work is performed in an efficient and timely manner. 

• Strengthens internal communications with staff at all levels throughout the organization. 

• Creates and promotes a positive and supportive work environment. 

Technology Strategy and Vision 

• Develops and executes a comprehensive technology strategy that aligns with the organization’s mission and strategic goals. 

• Develops and provides strategic and technical direction related to product and technology development, including product and technology roadmaps, application architecture, and sourcing. 

• Conducts ongoing research to remain up to date regarding industry trends and emerging strategic technologies in anticipation of new processes and system alterations. 

• Drives adoption of leading technologies and digital solutions across the organization to improve operational efficiency. 

Innovation and Digital Transformation 

• Identifies emerging technologies and trends, evaluating their potential impact on our organization. 

• Determines the platform, infrastructure, and application architecture required to support enterprise initiatives and seamless patient experience. 

• Spearheads digital transformation initiatives, fostering a culture of innovation across the organization. 

• Develops metrics to demonstrate the impact of technological changes. 

• Prioritizes time-to-market and product quality in development processes. 

Infrastructure Management 

• Oversees the management of our IT infrastructure, ensuring it is secure, reliable, and scalable to meet the growing demands of our organization. 

• Ensures the reliability and cost-effectiveness of our technology platform. 

• Implements leading practices for data storage, backups, and disaster recovery. 

• Continuously enhances cybersecurity capabilities to combat emerging threats. 

Data Management and Analytics 

• Leads efforts to collect, analyze, and leverage data to make informed decisions, improve customer and employee experience, and drive research and innovation. 

• Oversees data analytics to include leading efforts to drive automation and the use of machine learning, augmented and artificial intelligence platforms. 

• Ensures compliance with data privacy and other regulations. 

Team Leadership and Development 

• Champions behaviors that inspire cohesiveness and moving the organization to reach a shared vision. 

• Builds and leads a high-performing IT team, providing mentorship and professional development opportunities. 

• Fosters a collaborative and inclusive work environment that encourages creativity and continuous improvement. 

• Holds direct reports accountable for achieving plans and performance targets, working with them to identify and resolve issues and problems affecting their areas. 

• Provides counsel, guidance, and direction as appropriate; facilitates the involvement of staff and others with the required skills and expertise as needed. 

Budget Management 

• Develops and manages the IT budget, optimizing resource allocation for maximum impact while ensuring cost-effectiveness and financial sustainability. 

• Communicates with employees and stakeholders to ensure technologies are meeting defined use cases and ROI promises. 

• Leverages technology evolution to meet new priority use cases and increase ROI impact. 

• Creatively solves technical problems in a cost-effective manner. 

Qualifications 

• Strong decision-making skills with the capacity to prioritize effectively and drive initiatives to completion. 

• Experience with different software development methodologies and agile frameworks, leading high-performance software development and infrastructure teams. 

• Migration of infrastructure to private, public, and hybrid cloud. 

Education and Experience 

Required: 

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field. 

• Minimum of 5 years of experience in IT leadership, including experience as a senior technology executive. 

Preferred: 

• Experience in a hospitality or retail environment. 

• Experience leading IT teams in a multi-location environment. 

Work Environment/Physical Demands 

General office environment where you will walk, bend, and stand for periods of time. 

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits 

Our company culture reflects our commitment to world-class entertainment. We’re more than just coworkers; we’re a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks (like discounts on bowling, parties, and other good stuff).